Account Management & Support

With RacePartner, you have an account management team that has intricate knowledge and understanding of your event that has the event mindset.

No matter what time it is, day or night- you will have access to a live person who will become an extended member of your race management team.

  • Personalized Account Management

    We specialize in providing exemplary service to unique races. Each of our races gets a special account management team, built specifically for the needs of the race. Your race needs a team that has an intimate knowledge of your event, understands the needs of race directors, and the behaviors of online registrants.

  • Full Service Team

    Don’t have time? Let us do that for you. You will always have more important things to do.  We are here to assist you in everything from setting up divisions, running export data, changing a logo or content on your website to sending out e-blasts.  With a call or an e-mail, you can breathe a sigh of relief knowing you can reach out to us to take care of something that you simply don’t have the time to do yourself.

  • Participant Help Desk

    Need some extra help fielding participant questions and issues?  We are also available to act as the front line for your athlete services inquiries- processing refunds, transfers, general questions/concerns, and more.

  • 24/7 Technical Support

    The events industry is not a 9-to-5 world.  We’re always around. Always.

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